智纬同传隐私政策

版本号:v20250528, 发布及生效日期:2025年5月28日

请花一些时间熟悉我们的隐私政策,如果您有任何问题,请联系我们。

引言

智纬同传是由北京智纬信息科技有限公司(以下简称"智纬公司"或"我们")为您提供翻译服务的软件。

我们非常重视您的隐私。本隐私政策是针对北京智纬信息科技有限公司的智纬同传软件做出的隐私方面的陈述与承诺,属于《智纬公司隐私政策》的重要组成部分。涉及到智纬同传特殊约定的,若与《智纬公司隐私政策》之间存在不一致的,以本隐私政策为准;若本隐私政策未约定的,以《智纬公司隐私政策》为准。特别是关于"未成年人信息保护、安全措施、跨境传输"等部分的约定,建议您详细阅读《智纬公司隐私政策》。

本隐私政策在制定时充分考虑到您的需求,您全面了解我们的个人信息收集和使用惯例,同时确保您最终能控制提供给我们的个人信息,这一点至关重要。本隐私政策规定我们如何收集、使用、披露、处理和存储您使用智纬同传时提供给我们的信息。本隐私政策下"个人信息"指通过信息本身或通过关联其他信息后能够识别特定个人的数据。我们将严格遵守本隐私政策来使用这些信息。

最后,我们希望为用户带来最好的体验。如果您对本隐私政策中描述的个人信息处理实践有任何疑问,请通过访问 https://www.smartserv.net联系我们,以便我们处理您的特殊需求。我们很高兴收到您的反馈。

1.我们收集哪些信息以及如何使用信息

1.1 您须授权我们收集和使用您个人信息的情形

收集个人信息的目的在于向您提供产品和/或服务,并且保证我们遵守适用的相关法律、法规及其他规范性文件。您有权自行选择是否提供该信息,但多数情况下,如果您不提供,我们可能无法向您提供相应的服务,也无法回应您遇到的问题。这些功能包括:

1.1.1 为实现正常使用所需的功能

1.1.1.1 应用展示

为了给您提供最适配的应用展示结果,我们可能会收集您的 设备标识(包括IMEI,OAID)、设备型号、系统和版本信息、屏幕尺寸和分辨率、语言设置、国家或地区设置、运营商信息、输入设备信息、CPU及显示设备相关信息。我们也会为了不断改进和优化上述的功能来使用您的上述个人信息。

1.1.1.2 模型下载

当您初始化、加载或者下载语言模型时,我们会请求您授权外置存储器的读取和写入权限,来判断您的手机存储空间是否满足模型下载以及进行模型下载操作。以上信息和权限是智纬同传提供下载、更新、管理服务所必须收集的基本信息和权限。若您不提供此类信息和权限,您将无法正常使用我们的服务。

1.2 您充分知晓,以下情形中,我们收集、使用个人信息无需征得您的同意:

1.3 我们从第三方获得您个人信息的情形

在一些法律允许的情况下,我们可能从第三方获得您的个人信息。例如,当您使用第三方登录智纬同传时。

1.4 非个人信息

我们还可能收集其他无法识别到特定个人的信息(即不属于个人信息的信息),例如您使用特定服务时产生的统计类数据,如图片资源加载统计、广告效果追踪;网络监控数据如客户端网络请求时长、请求签名、请求错误信息等。收集此类信息的目的在于改善我们向您提供的服务。所收集信息的类别和数量取决于您如何使用我们产品和/或服务。

我们会将此类信息汇总,用于帮助我们了解客户对我们网站、产品和服务中的哪些部分最感兴趣。就本隐私政策而言,汇总数据被视为非个人信息。如果我们将非个人信息与个人信息结合使用,则在结合使用期间,此类信息将被视为个人信息。

2 与第三方服务提供商共享您的个人信息

本业务中部分服务内容由第三方服务提供商提供,为此我们需要向第三方服务提供商提供您的部分个人信息。如我们与这些第三方分享您的个人信息,我们将采取加密等手段保障您的信息安全。对我们与之共享个人信息的公司、组织,我们会对其数据安全环境进行合理审查,并与其签署严格的数据处理协议,要求第三方对您的信息采取足够的保护措施,严格遵守相关法律法规与监管要求。

3 保留政策

我们基于本隐私政策中所述的信息收集的目的所必需的期间,或者遵守适用的相关法律要求保留个人信息。个人信息在完成收集目的,或在我们确认您的删除或注销申请后,或我们终止运营相应产品或服务后,我们将停止保留,并做删除或匿名化处理。如果是出于公众利益、科学、历史研究或统计的目的,我们将基于适用的法律继续保留相关数据,即使进一步的数据处理与原有的收集目的无关。

您的信息将会保存至中华人民共和国境内。

当您删除应用时,此部分信息也会相应被删除。

4 您的权利

4.1 控制设置

我们承认每个人对隐私权的关注各不相同。你可选择登入或登出智纬同传账户,以限制收集、使用、披露或处理您的个人信息,并控制您的隐私权设置:

4.2 您对您的个人信息享有的权利

根据您所适用的国家或地区法律法规,您有权要求访问、删除我们持有的与您相关的任何个人信息(以下简称请求)。

与您智纬同传账号中的个人信息相关的更多详细信息,请致信我们。

大多数法律要求个人信息主体提出的请求应遵循特定要求,本隐私政策要求您的请求应当符合以下情形:

通过我们专门的请求渠道,并且出于保护您的信息安全的考虑,您的请求应当是书面的(除非当地法律明确承认口头申请);

提供足够的信息使我们可以验证您的身份,确保请求人是所请求信息主体本人或合法授权人;

一旦我们获得充分信息确认可处理您的请求时,我们将在适用数据保护法律规定的时间内对您的请求做出回应。具体而言:

基于您的要求及适用法律规定,我们可免费提供一份我们已收集并处理的关于您的个人信息记录, 如您提出对于相关信息的其他请求,我们可能会基于相关适用法律,并结合实际的管理成本向您收取一笔合理的费用。

如果您认为我们持有的关于您的任何信息是不正确或不完整的,可要求基于使用目的更正或完善个人信息。

根据您适用的法律法规,您可能有权要求我们删除您的个人数据。我们将会根据您的删除请求进行评估,若满足相应规定,我们将会采取包括技术手段在内的相应步骤进行处理。当您或我们协助您删除相关信息后,因为适用的法律和安全技术,我们可能无法立即从备份系统中删除相应的信息,我们将安全地存储您的个人信息并将其与任何进一步处理隔离,直到备份可以清除或实现匿名。

我们有权拒绝处理无实质意义/纠缠式重复的请求、损害他人隐私权的请求、极端不现实的请求,要求不相称的技术工作,以及根据当地法律无需给予的请求,已经公之于众的信息,保密条件下给出的信息。如果我们认为删除数据或访问数据的请求的某些方面可能会导致我们无法出于前述反欺诈和安全目的合法使用数据,可能也会予以拒绝。

4.3 撤销同意

您可以联系我们提交请求撤销同意,包括收集、使用和/或披露我们掌握或控制的您的个人信息。我们将会在您做出请求后的合理时间内处理您的请求,并且会根据您的请求,在此后不再收集、使用和/或披露您的个人信息。

请注意,您撤销同意会导致某些法律后果。根据您授权我们处理信息的范围,这可能导致您不能享受智纬公司的产品或服务。但您撤回同意或授权的决定,不会影响此前基于您的授权而开展的个人信息处理。

4.4 注销服务或账号

如您希望注销智纬同传的服务,您可以通过点击【设置-永久注销用户】进行注销操作,注销服务将删除您在智纬公司智纬同传的所有数据和权限,请您谨慎操作。

如您希望注销账号,由于注销账号的操作将使您无法继续使用服务,请您谨慎操作。我们为了保护您或他人的合法权益会结合您对智纬公司各产品和服务的使用情况判断是否支持您的注销请求。

5 第三方网站和服务

我们的隐私政策不适用于第三方提供的产品或服务。取决于您所使用的智纬同传的产品或服务,其中可能包括第三方的产品或服务,因此,我们强烈建议您花时间阅读该第三方的隐私政策,就像阅读我们的政策一样。我们不对第三方如何使用他们向您收集的个人信息负责,也不能控制其使用。我们的隐私政策不适用通过我们的服务链接的其他网站。

我们接入的第三方SDK列明如下:

(1) APP支付客户端SDK(支付宝)

开发者:支付宝(杭州)信息技术有限公司

功能:为用户提供支付服务

收集个人信息类型:设备信息(如IMEI/IMSI)、网络状态、存储权限

使用目的:完成订单支付、安全保障

隐私政策链接:(https://opendocs.alipay.com/open/54/01g6qm#%E6%94%AF%E4%BB%98%E5%AE%9D%20App%20%E6%94%AF%E4%BB%98%E5%AE%A2%E6%88%B7%E7%AB%AF%20SDK%20%E9%9A%90%E7%A7%81%E6%94%BF%E7%AD%96)

(2) 微信OpenSDK Android

开发者:深圳市腾讯计算机系统有限公司

功能:微信登录、分享功能

收集个人信息类型:设备标识符、应用列表、网络信息

使用目的:实现微信账号快速登录

隐私政策链接:(https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8)

6 联系我们

如果您对本隐私政策有任何意见或问题,请通过下方地址或通过访问www.smartserv.net联系我们。

联系地址:

北京市大兴区兴泰街首邑溪谷10-1208

邮政编码 100000

ZhiWei Translation Privacy Policy

Version: v20250528

Please take some time to familiarize yourself with our privacy policy. If you have any questions, please contact us.

Introduction

ZhiWei Translation is a translation service software provided by Beijing ZhiWei Information Technology Co., Ltd. (hereinafter referred to as "ZhiWei" or "we").

We take your privacy very seriously. This privacy policy states our commitments regarding privacy protection for the ZhiWei Translation software, and constitutes an important part of the "ZhiWei Privacy Policy". For matters specifically related to ZhiWei Translation, this policy shall prevail in case of any inconsistency with the "ZhiWei Privacy Policy". For matters not covered herein, the "ZhiWei Privacy Policy" shall apply. We particularly recommend that you carefully read the sections regarding "protection of minors' information, security measures, and cross-border data transfer".

This policy has been formulated with full consideration of your needs, enabling you to fully understand our personal information collection and usage practices while ensuring you ultimately control the personal information you provide to us. This policy specifies how we collect, use, disclose, process and store the information you provide when using ZhiWei Translation. "Personal information" under this policy refers to data that can identify a specific individual either by itself or in combination with other information. We will strictly comply with this policy in using such information.

Finally, we aim to provide the best experience for our users. If you have any questions about the personal information processing practices described in this policy, please contact us at https://www.smartserv.net so we can address your specific needs. We welcome your feedback.

1. What Information We Collect and How We Use It

1.1 Circumstances Requiring Your Authorization

The purpose of collecting personal information is to provide you with products and/or services, and to ensure our compliance with applicable laws, regulations and other normative documents. You have the right to choose whether to provide such information, but in most cases, if you choose not to provide it, we may not be able to provide you with the corresponding services or respond to your inquiries. These functions include:

1.1.1 Basic Functions Required for Normal Use

1.1.1.1 Application Display

To provide you with the most suitable application display results, we may collect your device identifier (including IMEI, OAID), device model, system and version information, screen size and resolution, language settings, country or region settings, carrier information, input device information, CPU and display device related information. We will also use this information to continuously improve and optimize the above functions.

1.1.1.2 Model Download

When you initialize, load or download language models, we will request your authorization to read and write to external storage to determine whether your phone's storage space meets the requirements for model download and to perform download operations. The above information and permissions are basic requirements that ZhiWei Translation must collect to provide download, update and management services. If you do not provide such information and authorization, you will not be able to use our services normally.

1.2 Circumstances Where Your Consent Is Not Required

1.3 Obtaining Information from Third Parties

Under certain legally permitted circumstances, we may obtain your personal information from third parties. For example, when you use third-party accounts to log in to ZhiWei Translation.

1.4 Non-Personal Information

We may also collect other information that cannot identify a specific individual (i.e., non-personal information), such as statistical data generated when you use specific services (e.g., image resource loading statistics, advertisement effect tracking), network monitoring data (e.g., client network request duration, request signatures, request error information). The purpose of collecting such information is to improve the services we provide to you. The categories and quantity of information collected depend on how you use our products and/or services.

We will aggregate such information to help us understand which aspects of our website, products and services are of most interest to customers. For the purposes of this privacy policy, aggregated data is considered non-personal information. If we combine non-personal information with personal information, such information will be treated as personal information during the combination period.

2. Sharing Your Personal Information with Third-Party Service Providers

Some services in this business are provided by third-party service providers. Therefore, we need to provide your personal information to these third parties. When we share your personal information with these third parties, we will take encryption and other measures to ensure the security of your information. For companies and organizations with whom we share personal information, we will conduct reasonable reviews of their data security environment and sign strict data processing agreements with them, requiring third parties to take sufficient protective measures for your information and strictly comply with relevant laws, regulations and regulatory requirements.

3. Retention Policy

We retain personal information for the period necessary for the purposes described in this privacy policy, or as required by applicable laws. Personal information will be deleted or anonymized when the collection purpose has been achieved, or when we confirm your deletion or cancellation request, or when we terminate operation of the relevant product or service. For purposes of public interest, scientific or historical research, or statistical purposes, we will continue to retain relevant data in accordance with applicable laws, even if further data processing is unrelated to the original collection purpose.

Your information will be stored within the territory of the People's Republic of China.

When you delete the application, this information will also be deleted accordingly.

4. Your Rights

4.1 Control Settings

We recognize that everyone has different concerns about privacy. You can choose to log in or out of your ZhiWei Translation account to limit the collection, use, disclosure or processing of your personal information, and control your privacy settings.

4.2 Your Rights Regarding Your Personal Information

According to the laws and regulations applicable in your country or region, you have the right to request access to or deletion of any personal information we hold about you (hereinafter referred to as a "request").

For more details about the personal information in your ZhiWei Translation account, please write to us.

Most laws require that requests made by personal information subjects meet specific requirements. This privacy policy requires that your request must meet the following conditions:

Through our dedicated request channels, and for the purpose of protecting your information security, your request should be in writing (unless local law explicitly recognizes oral applications);

Provide sufficient information to allow us to verify your identity and ensure that the requester is the subject of the requested information or their legally authorized representative;

Once we have sufficient information to confirm that we can process your request, we will respond to your request within the time limit specified by applicable data protection laws. Specifically:

Based on your requirements and applicable laws, we can provide a copy of the personal information records we have collected and processed about you free of charge. If you make other requests regarding the relevant information, we may charge a reasonable fee based on the applicable laws and actual administrative costs.

If you believe that any information we hold about you is incorrect or incomplete, you may request correction or completion of the personal information based on the purpose of use.

According to the laws and regulations applicable to you, you may have the right to request us to delete your personal data. We will evaluate your deletion request and, if the relevant provisions are met, we will take appropriate steps, including technical measures, to process it. After you or we assist you in deleting the relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.

We reserve the right to refuse requests that are meaningless/repetitive, infringe on others' privacy rights, are extremely unrealistic, require disproportionate technical efforts, or are not required to be granted under local law, as well as information that has been made public or provided under confidentiality conditions. If we believe that certain aspects of a request to delete or access data may prevent us from legally using the data for the aforementioned anti-fraud and security purposes, we may also refuse such request.

4.3 Withdrawal of Consent

You may contact us to submit a request to withdraw your consent, including the collection, use and/or disclosure of your personal information that we possess or control. We will process your request within a reasonable time after you make it, and will no longer collect, use and/or disclose your personal information thereafter based on your request.

Please note that withdrawal of consent will have certain legal consequences. Depending on the scope of your authorization for us to process information, this may result in you being unable to enjoy ZhiWei's products or services. However, your decision to withdraw consent or authorization will not affect the personal information processing previously conducted based on your authorization.

4.4 Cancellation of Service or Account

If you wish to cancel the ZhiWei Translation service, you can do so by clicking [Settings - Permanent Account Deletion]. Cancellation will delete all your data and permissions in ZhiWei Translation. Please proceed with caution.

If you wish to delete your account, please note that this operation will prevent you from continuing to use the service. Please proceed with caution. To protect your or others' legitimate rights and interests, we will determine whether to support your deletion request based on your usage of ZhiWei's various products and services.

5. Third-Party Websites and Services

Our privacy policy does not apply to products or services provided by third parties. Depending on the ZhiWei Translation products or services you use, they may include third-party products or services. Therefore, we strongly recommend that you take the time to read the third party's privacy policy, just as you would read our policy. We are not responsible for how third parties use the personal information they collect from you, nor can we control their use. Our privacy policy does not apply to other websites linked through our services.

Examples of applicable third-party terms and privacy policies when using the above-mentioned specific products or services are provided below:

6. Contact Us

If you have any comments or questions about this privacy policy, please contact us at the address below or visit www.smartserv.net.

Contact Address:

Shouyi Xigu 10-1208, Xingtai Street

Daxing District, Beijing 100000